摘要: 在信息高度发达的今天,酒店宾馆作为一个服务性行业,从客房的营销即客人的预定开始,到入住登记直到最后退房结账,整个过程应该能够体现以宾客为中心,提供快捷方便服务,给宾客感受一种顾客至上的享受,提高管理水平,简化各种复杂操作,在最短时间内完成酒店业务规范操作,这样才能令旅客舒适难忘。因此,采用全新的计算机管理系统,将成为提高酒店的管理效率,改善服务水准的手段之一。系统的主要功能包括宾客结帐、客房预订、营业查询、客房管理、用户权限设置、客房登记等等。房客管理是对客房预订登记以及入住客人的信息管理。客房管理是对房间信息状态的查询与编辑。通过补交押金以及便捷的费用结算用户入住酒店的时候所要等待的时间就会大大的减少;通过打印报表,操作员能够很方便的对用户信息的登记和对房间状态的的管理,并更直观的来查看宾馆的财政情况,从而实现了酒店管理系统高效、准确的特点。本论文主要阐述了基于网络的景秀宾馆管理系统的设计与实现。在介绍ASP.NET程序开发和数据访问技术基础上,提出了景秀宾馆管理系统的组成与结构,阐述了系统的设计方案、实现方法以及所采用的开发工具和相关技术,还重点剖析了景秀宾馆管理的工作流程及程序的实现方法。20670
关键词: 宾馆管理,客房管理,房客管理,报表管理
Design of Jing Xiu Hotel Management System Based on Network
Abstract:
High flourishing today in the information, the cabaret guest house is a service profession, from the marketing of the guest room namely the guest schedule to start, arrive go into register keep to check out the close book till the last, the whole process should can the body take guest as the center now, providing the fast convenience service, feeling a kind of customer to the guest to enjoy highestly, exaltation management level, simplify various complications operation, at most the in a short time completes the cabaret business norm operation, then can make the traveller comfortable and difficult to forget thus. System's main functions include guest checkout, room reservations, business inquiries, customer management, user promissions settings, registration of room, etc. Tenant management is the reservation and check-in guest information management to the guest room. The guest room management is the query and edit of the room information state. Through the pay management in deposit and the convenient payment, users want to stay at the hotel waiting time will be greatly reduced. Through the print statements, the operator can easily register the user information and the management of the state of rooms,and more intuitive to see the financial situation of hotel.Therefore, the hotel management system can be more efficient and more accurate. This paper describes the hotel rooms of the Management Information System Design and Implementation. Introducing the ASP.NET development process and data access technology based on a hotel room management system and structure on the system design, as well as the methods used to achieve the development of tools and technologies, but also focus on the analysis of hotel Workflow management and implementation procedures.
Keywords: Hotel management, room management, tenant management, report management
目录
摘要 i
Abstract i
目录 iii
1 绪论 1
1.1 课题的目的和意义 1
1.2 国内外研究现状与水平 3
1.3 发展趋势 3
1.4 课题论文章节概述 4
2 基于网络的景秀宾馆管理系统分析 5