摘要:本文旨在通过个案研究的方式探究医患关系危机的演变过程。文中将根据医患关系的畸形形态,提出了有效的解决措施。医院经营与管理机制不健全、民众对医院正常运营与服务的不信任,是导致医患矛盾升级加剧的直接原因。在如今主张“小政府”、“大社会”的国家里,笔者发现,有必要对医患关系进行社会化管理。这一举措不仅有效地弥补医院管理的漏洞,更是从根本上转变了患者的思想观念,有效地预防危机的发生。因此,笔者认为应充分利用社区这一便利的为人民服务平台,在完善社区医疗服务建设的基础上,建立社区医疗事故救助站,专门帮助社区居民预防、解决其在今后就医过程中遇到的各种难题。35499 毕业论文关键词:医患关系 医疗体制 社会化管理 政府管理 社区医疗服务
Discussing our country the doctor-patient relationship crisis and the socialization measures
Abstract: The paper is designed to through the way of case study to explore the evolution of the doctor-patient relationship crisis. According to the deformation of the doctor-patient relationship, The paper puts forward the effective solutions. Hospital management and management mechanism is not sound, popular mistrust of the hospital normal operation and service. They are the direct causes of the doctor-patient contradiction upgrade. In our country with a small government, big society .The author found that it is necessary to carry out the doctor-patient relationship social management .This measure not only effectively make up for the loopholes of hospital management, but also fundamentally change the patient's concept, effectively prevent the happening of the crisis. Therefore, the author believes that we should make full use of the community a convenient service platform for the people .On the basis of perfecting the construction of community health service, setting up community medical accident rescue station, dedicated to helping communities to prevent address its various problems encountered in the process of medical treatment in the future.
Key Words: Doctor-patient relationship,Medical care system,Social management,Government management,Community medical service
目录
引 言 1
一、文献回顾 1
(一)医患关系危机概念及其特点的研究 2
(二)医患关系危机原因分析 2
(二)医患关系危机措施的提出 2
二、医患关系危机的畸形演变 3
(一)医患关系和谐变暴力 3
(二)暴力实施主体的演变 3
(三)医患关系危机畸形演变的影响 3
三、缓解医患关系危机的社会化应对措施 4
(一)关口前移:有效预防医患关系危机的发生 4
1.化认知为德行 4
2.建立健全安全检测系统 5
(二)医患关系危机的突发应对举措 5
1.塑造弹性舆论 5
2.建立社区医疗事故救助站 5
3.成立区域医疗危机处理委员会 6
4.网络监督化危为机 7
结语 7 参考文献 9
致 谢 10