电子商务信用风险管理策略研究
关键词：电子商务； 信用风险； 信用风险管理
Abstract
With the rapid development of electronic commerce, credit risk has become one of the most important risks to the electronic commerce enterprises. In view of the electronic commerce credit lack and the credit crisis phenomenon, should be through the development of electronic commerce risk monitoring and control measures, construction of a highly efficient, standardized enterprise e-commerce credit risk management systems and internal control system, establish and improve the electronic commerce social credit guarantee system, to build a full range, the whole process of e-commerce credit risk early warning, monitoring, transfer, prevent and illegal credit behavior disciplinary mechanism for recording. In the paper, the credit risk of the connotation and business credit risk definition management and the importance of, and analysis of the electronic commerce development present situation, existing problems, the status quo of credit risk management is proposed from legislation to perfect the construction of e-commerce laws and regulations on credit, enterprise credit risk management mechanism, management of network information security legislation, standardize enterprise, personal privacy protection regulations of from the building and perfecting of the social credit system is the basic link of the construction, the enterprise credit system and personal credit information supervision system construction build website credit risk management strengthen the construction of credit system of network, control and avoid risk.
Key words： Electronic Commerce；Credit Risks； Credit risk management
目 录
摘 要Ⅰ
AbstractⅡ
一、电子商务信用风险概述1
（一）电子商务的定义 1
（二）电子商务信用风险的定义 1
（三）电子商务信用风险及其形成原因 1
（四）电子商务信用风险管理的重要性 2
二、我国电子商务信用风险管理现状3
（一）电子商务在我国的发展 3
（二）电子商务信用风险管理现状 4
三、我国电子商务信用风险管理存在的问题及其表现形式5
（一）网络欺诈 5
（二）售后服务不到位 6
（三）信息安全得不到保障 6
（四）物流配送过程中的不确定因素6
四、电子商务信用风险管理的策略6
（一）建立和完善相关法律法规 6
（二）建立健全社会信用体系 7
（三）建立和完善网络信用信息系统 7
（四）树立诚信可靠的形象 7
（五）加强信息保密 7
（优尔）培养专业的物流技术人员的 7
参考文献8
致 谢9
电子商务信用风险管理策略研究
最近几年以来，我国的电子商务行业发展态势非常迅猛，随之而来，也导致了与之相关服务业的飞速发展。并且，随着各个电子商务平台之间的竞争越来越趋向白热化，电子商务的应用开始渗透到较多的传统行业领域。但同时，由于我国的诚信体系不健全，市场秩序不规范，网络信息安全缺乏相关的法律法规，电子商务的发展面临着重大的挑战。
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