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谢凤华。消费者信任前因、惟独和结果的研究[D].浙江大学，2006
《医药电子商务》顾东雷 蔡惠明 2012.12
D. Harrison McKnight,Norman L. Chervany. Trust and Distrust Definitions: One Bite at a Time[J] Lecture Notes in Computer Science,Volume2246,2001:27-54
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《现代社会信任问题研究》，白春阳著．中国社会出版社，2009.04
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《网上药店消费者信任影响分析》万恒兴2014.09
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冯伟.消费者网络购物信任影响因素的实证研究[D].浙江大学，2010.09
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