摘要：伴随着快速发展的全球经济和激烈的市场竞争，目前国内物流企业本身就处于起步阶段并没有严格准确的绩效评价体系，目前国内物流社会化程度低,物流管理体制混乱,机构多元化，各个部门都有各自的物流小部门，并且由于总体水平较低的物流组织以及设备陈旧，低效率，大损失率，过多的库存费也都制约了物流的发展。我国物流企业一方面国内消费者对物流企业的要求日益增多，另一方面要面对外来企业的竞争压力，都驱使我国物流企业更加的重视经营绩效评价。通过本论文的研究，能够让物流企业更重视绩效评价，并且为我国物流企业绩效评价提高和改进提供建议和措施。本文主要是结合卫岗物流企业的特点，逐步完善我国目前还存在问题的物流企业绩效评价指标体系，在进行调研和实习的基础上，真正到卫岗物流企业了解企业的实际运营状况，然后搜集相关资料建立的一套绩效评价指标，包括获利水平，卫岗物流业务，客户关系管理和消费者服务四大部分，客观地评价物流企业的经营绩效和运营效率，选择较为合理的将AHP和模糊综合评价算法，建立评估模型来评价卫岗物流企业绩效。最后，经过分析和研究本文指出提高我国物流企业经营绩效水平要分别从高

层的重视，针对性的阶段考核，把握公司的目标，考虑到岗位职责，结合企业的文化，动态实时反馈考核这六方面提出解决方案。

关键词：物流企业；经营绩效；层次分析法（AHP）；模糊综合评价法；卫岗；

Research on Performance Evaluation of Logistics Enterprises - Taking Weigang Dairy as an Example

Abstract：With the rapid development of the global economy and fierce market competition, the current domestic logistics enterprises in its initial stage and there is no strict and accurate performance evaluation system, the current low level of social logistics, logistics management system confusion, institutional persification, various departments Have their own small logistics sector, and because the overall level of low logistics organizations and equipment obsolete, inefficient, large loss rate, too much inventory costs are also restricting the development of logistics. China's logistics enterprises on the one hand the growing demand for domestic logistics enterprises, on the other hand to face the competitive pressures of foreign enterprises, are driving our logistics enterprises pay more attention to business performance evaluation. Through the research of this paper, logistics enterprises can pay more attention to performance evaluation, and provide suggestions and measures for the improvement and improvement of performance evaluation of logistics enterprises in China.

This paper mainly combines the characteristics of Weigang logistics enterprises, and gradually consummates the performance evaluation index system of logistics enterprises in our country. On the basis of research and practice, we really know the actual  operation status of enterprises in Weigang logistics enterprises, and then collect Related data to establish a set of performance evaluation indicators, including profit levels, Weigang logistics business, customer relationship management and consumer services in four parts, the objective evaluation of the logistics business performance and operational efficiency, choose a more reasonable AHP and Fuzzy comprehensive evaluation algorithm, the establishment of evaluation model to evaluate the performance of Weigang logistics enterprises.Finally, after analysis and research, this paper points out that it is necessary to improve the performance level of logistics enterprises in our country from the high level, the specific stage of the assessment, grasp the company's goals, taking into account the job responsibilities, combined with corporate culture, dynamic real-time feedback assessment of these six aspects Propose solutions.